Designing legal services for all
A legal services market in which only one in three individuals – and one in ten small businesses – with a legal problem get expert advice isn’t working as well as it should be.
In sector after sector digital technology has made life easier for customers, giving them more choice and control. In legal services though, technology has made less of an impact.
The £500,000 Legal Access Challenge supported innovative digital technology solutions that directly help individuals and SMEs to better understand and resolve their legal problems.
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